Take a look at what some of our previous clients had to say about us:
We use Julie for all of our sales training of our external and internal sales teams – her approach is not only fun but is extremely practical and relevant, meaning we gain benefit from the training immediately. And she is always on hand to ‘top up’ the training or pop in, to monitor and feedback further improvements. Recently I recognised the need for our new Sales Administrators to have training in managing customer calls, Julie was on hand to help devise a half day training programme that would enable our teams to professionally and confidently respond to customers and enhance the overall customer experience. The course has been so well received and reported on that we have now rolled it out to our entire Customer Experience team and have booked dates for all of our team members throughout the company who deal with customers on the phone. Can’t recommend enough, and only half a day, all to gain and nothing to lose! Thanks Julie.
I attended the telesales workshop to learn how to use it within my job role. I really enjoyed the whole experience and Julie was so welcoming when I arrived. What I learnt is really helping me with the calls I have to make. Everything I have learnt from the course I am now automatically doing in everyday tasks. It’s not just what you say on the phone, it’s how you say it and I learnt some key words to help which I have used a lot since I’ve come back from my course. Overall, I really enjoyed the whole experience and can’t wait to be sent on another!
I attended Julie's "Understanding the Basics of Sales" workshop and it was excellent. She tailored the session to be suitable for me and selling services rather than products and showed me how to understand the basics of sales! I came away confident and ready to put everything I had learned into practice....and my new found confidence is showing which means potential clients have confidence in me. Thanks so much Julie.
Sian-Blue - what can I say? Having had experience of outbound telemarketers before, I was spoilt with the service that I received. Positive and pro-active, keeping me updated every step of the way and delivering results which for me was bums on seats at a networking event. I don't know what magic she uses as I loathe picking up the phone but this lady is the "mutt's nuts" (can I say that) when it comes to picking up that phone and representing my business - and I am fussy! Thank you for your support - you are my hero! :-)
Great course! Exactly what I needed to improve the sales skills required to continually close.
A well run, fun, informative and inspirational course. Julie is knowledgeable, likeable and certainly knows her stuff - and it shows! Well worth attending - wherever you are in your business journey.
Julie was brilliant. She listened well and gave some fantastic advice and guidance which I am going to take away and put into practice. Exceeded my expectations. Thank you Julie!
Thanks to Julie Futcher, The Sales-Manager, for a great seminar today on The Basics of Sales. Very enjoyable and inspirational.